Manager of Enrollment Operations

Manager of Enrollment Operations
@ Franciscan University of Steubenville

Date:  August 4, 2025 Position Available:  Manager of Enrollment Operations Position Reports to:  Executive Director of Enrollment Services Department:  Enrollment Services FLSA Status:  Exempt Schedule:  Full Time – M-F – 8:30 a.m. – 4:30 p.m., some evenings and weekends   Please apply online:  https://franciscan.edu/manager-of-enrollment-operations-2/   POSITION SUMMARY The Manager of Enrollment Operations will oversee the operational systems, processes, and infrastructure of the enrollment division. Will work closely with each department to ensure the day-to-day business can be conducted in an efficient and orderly manner.   PRIMARY RESPONSIBILITIES

• Provide a leading role in overseeing the processes and procedures leading to improved work flows across all enrollment departments.
• Manage ID card system including design, training, staff usage, hardware and software updates, supplies and integrations with other systems.
• Work as primary contact for issues regarding meal plans, library, and door access via ID cards.
• Manage general invoicing, inventories, tracking of expenses, contracts, and vendor relationships for the enrollment division.
• Maintain and track all internal hardware and software needs providing first line technical support as needed.
• Coordinate student work assignments, locations, and schedules to maximize student resources.
• Assist with logistics involved with generation and delivery of promotional and business mailings including but not limited to marketing, student invoicing, financial aid, etc.
• Assist with divisional and department events including purchases, supplies, invitations, room reservations, vendors, student, and staff resources.
• Oversee coordination of conference room reservations within the enrollment division area.

  This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the University's needs. REQUIREMENTS Must understand, support, and embrace the mission of Franciscan University of Steubenville and possess the following:   Technical Skills

• Must be proficient in computer technologies able to navigate easily within various products.
• Must be able to troubleshoot and work with technology hardware and software products.
• Budgeting and financial competency.
• Must be able to set up and manage virtual meetings and trainings.

    Non-Technical Skills & Competencies

• Customer Service Focus – Understanding the needs of others.
• Process Management
• Technical/Functional Skills
• Quality of Work – Detail oriented

  Education & Experience

• Bachelor’s Degree preferred.
• 3-5 years’ experience in managing systems or operations preferred.
• Experience working with technical (computer) systems.
• Must be able to set up and trouble shoot, balance and reconcile financial data.

  Certifications & Licenses

• Technical Certifications a plus
• Project Management Certification a plus

  Workplace Factors:

• Must be able to work in various settings moving about throughout the day.
• Must be able to lift and move boxes and equipment.
• Some evening and weekend work required.

  Candidates must submit an online application, a resume and a cover letter that demonstrates their fit for the position based on their experience, accomplishments, and skills as well as their desire to advance the mission of Franciscan University. Please apply online:  https://franciscan.edu/manager-of-enrollment-operations-2/   For other information and job postings, visit our website at https://www.franciscan.edu   Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.

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