Membership Coordinator (Hybrid)

Job Summary

The Catholic Media Association (CMA) is seeking a highly motivated and detail-oriented Membership Coordinator to join our team. The Membership Coordinator will be responsible for managing the membership database, recruiting and retaining members, and providing excellent customer service to our members.

Responsibilities

• Manage the membership database, ensuring accurate and up-to-date information.
• Develop and implement strategies to recruit and retain members.
• Provide excellent customer service to members, responding to inquiries and resolving issues in a timely manner.
• Coordinate membership renewal process, including invoicing and follow-up.
• Plan and execute membership events, including webinars and conferences.
• Collaborate with other staff members to develop and implement membership marketing campaigns.
• Prepare reports on membership data and trends.
• Coordinate the production of the Annual Membership Directory and Conference Program.
• Assist with other projects and tasks as assigned by the Executive Director.

Requirements

• Bachelor’s degree or equivalent experience in marketing, communications, or a related field.
• 2+ years of experience in membership management or a related field.
• Excellent organizational and project management skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and membership management software.
• Ability to work independently and as part of a team.
• Knowledge of the Catholic Church and Catholic media is a plus.

Employment Details

This is a part-time position, 21-24 hours per week, offering a flexible hybrid remote/office work environment. The Catholic Media Association office is in downtown Chicago, Illinois.

The Catholic Media Association is the most active and vibrant group of Catholic media professionals in the world, with more than 340 organizations and 830 individual members throughout North America. Member publications reach nearly 10 million households plus many more through digital media.

The Catholic Media Association provides professional development, networking opportunities, recognition and awards programs, and support for the ongoing faith formation of Catholic media professionals.

The Catholic Media Association is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. CMA does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.