Prayer Before Work

The mission of the Ministry & Service Ambassador (MSA) Program is to form faith-based disciples who have a servant’s heart through learning and teaching of Heritage’s core values of radical hospitality, devotion to the Blessed Mother, restoration, service, historic preservation, and community. The Ministry & Service Ambassador Program offers a faith-centered work and development opportunity for young adults, focusing on enriching their Catholic faith and equipping them with lifelong skills for success. Through hands-on experience and mentorship, they will gain invaluable insights into leadership and teamwork, fostering a sense of community and purpose. The program also includes spiritual retreats and workshops, allowing participants to deepen their understanding of Catholic teachings and integrate their faith into daily practices. By the end of the program, participants will not only have honed practical skills but also developed a strong faith foundation and a network of like-minded individuals committed to making a positive impact in their communities.

Director of Operations

Mater Dei – All Saints – Berlin, WI

Classification:  Exempt, Full-Time

Reports to:  Pastor

Summary/Objective:

The Director of Operations has the responsibility for human resource management and for the administration of parish finances. The Director of Operations works with the clergy, staff, and volunteers to see that the temporal gifts of the parishioners are used prudently to carry out the mission of the parish. The Director of Operations reports to the Pastor.

Human Resource Management:

• • Maintains personnel files for staff as required by the diocese, state, and federal regulations
  • Participates in personnel hiring and termination process in collaboration with the Pastor.
  • Responsible for performance management for staff members
  • Ensures Safe Environment requirements are completed and met for volunteers and all employees.
  • Makes recommendations to the pastor and finance council regarding changes in employee compensation
  • Makes recommendations to the pastor regarding any personnel actions that are necessary
  • Makes recommendations regarding staff development and training
  • Plans office staff meetings

Financial:

• • Works with the Office of Parish Financial Services and diocesan central business office.
  • Tracks all credit card receipts, monitor credit card check out sheet, and pays credit bill
  • Maintains oversight of bank accounts
  • Oversees parish financials, including accounts payable, receivable and bank reconciliations
  • Responsible for filling out and sending Workers’ Comp Reports
  • Ensures distribution of end-of-the-year statements to parishioners
  • Responsible for parish budget; work with staff members who have budgetary responsibility to produce a total budget that exemplifies prudent use of parish funds
  • Communicates and interacts with Pastor, Pastoral Council, Finance Committee, and Parishioners in preparing the annual budget
  • Completes and submits Diocesan end of the year report
  • Schedules the weekend collection count teams and manages the count process
  • Responsible for ensuring fundraising monies and expenses are tracked and recorded
  • Manages the parish fundraisers and offertory programs
  • Oversees the collection of cemetery fees and related cemetery bills

Required Education & Experience:

• Bachelor’s degree in Business Administration
• Experience in staff supervision and management
• Experience in general accounting principals

Required Competencies:

• Demonstrated understanding, respect and support of the Catholic Church’s teaching, mission and values
• Demonstrated ability to set priorities and organize work effectively and efficiently, including developing and maintaining effective recordkeeping systems.
• Strong proficiency in QuickBooks, ParishStaq and Microsoft Office, especially Excel.
• Ability to honor and maintain confidentiality of financial and personnel records
• Must be a person of faith, committed to the values of the Gospel, who provides sound leadership and responsible management of their duties.
• Previous successful experience with, or demonstrated ability to learn parish/school data and word processing system.
• Has a “Service Mindset” when working with others
• Ability to identify opportunities for improvement, evaluate issues and situations, propose, and implement recommendations and solutions.

Supervisory Responsibility:

• Office Manager, Parish secretary, Administrative Assistants, & Maintenance Staff

Work Environment & Physical Requirements:

• Office environment

Normal Work Days & Hours:

• Weekdays 8:00AM to 5:00PM. Some weekend time may be required.

Other Duties

This job description is not designed or intended to be a comprehensive or exhaustive list of all activities, duties or responsibilities that are required of an employee in this job.  Duties, responsibilities and activities may change at any time with or without notice.

Office Manager

Mater Dei – All Saints Catholic Church – Berlin, WI

Classification: Non-exempt, Full-Time

Reports to: Director of Operations

Summary/Objective:

The Office Manager plays a key role in ensuring efficient operations of the parish office. This individual provides administrative, organizational, and general operational support to the pastor, staff, and parish community, ensuring the parish’s mission and ministry are carried out effectively.  The Office Manager reports to the Director of Operations.

Administrative:

• • Assists Parochial Administrator and Vicars with schedules, meetings, etc.
  • Oversees the daily operations of the parish office, ensuring smooth workflow
  • Recruits & coordinates volunteers for parish functions
  • Manage office supplies and ensure proper maintenance of office equipment
  • Oversees the scheduling of parish facilities

Database:

• • Oversees ParishStaq functionality
  • Responsible for parish records, parishioner registration, and gift database (ParishStaq)
  • Tracks income for special collections (Easter/Christmas flowers, diocesan, etc.)

Financial:

• • Assists with parish finances, including accounts payable, receivable, and bank reconciliations
  • Assists in parish fundraising and offertory programs
  • Responsible for filling out and sending Workers’ Comp Reports
  • Responsible for the distribution of end-of-the-year statements to parishioner

Required Education & Experience:

• Associate’s degree in business administration
• Experience in general accounting principles

Required Competencies:

• Demonstrated understanding, respect and support of the Catholic Church’s teaching, mission and values
• Demonstrated ability to set priorities and organize work effectively and efficiently, including developing and maintaining effective recordkeeping systems.
• Strong proficiency in QuickBooks, ParishStaq and Microsoft Office, especially Excel.
• Ability to honor and maintain confidentiality of financial and personnel records
• Must be a person of faith, committed to the values of the Gospel, who provides sound leadership and responsible management of their duties.
• Previous successful experience with or demonstrated ability to learn parish/school data and word processing system.
• Has a “Service Mindset” when working with others
• Ability to identify opportunities for improvement, evaluate issues and situations, propose, and implement recommendations and solutions.

Work Environment & Physical Requirements:

• Office environment

Normal Work Days & Hours:

• Weekdays 8:00AM to 5:00PM. Some weekend time may be required.

Other Duties

This job description is not designed or intended to be a comprehensive or exhaustive list of all activities, duties or responsibilities that are required of an employee in this job.  Duties, responsibilities and activities may change at any time with or without notice.

Job Description for Management Trainee

1. Reports to: General Manager
2. Nature of Work:

Become proficient in all frontline job duties across Club departments (Member Services, Fitness, Children’s, Security, Café, Adult Programs).  An expert in the CSC facility and rules and regulations, the trainee will attend all CSC management courses, and monthly customer service LEAP meetings.

1. Example of Duties:
2. Cross train and become proficient at all frontline customer service positions across all CSC departments.
3. Serve as a daily huddle facilitator, conducting facility rounds and ensuring staff are wearing uniforms, and have read the message board and are up to date on events for the Club that day.
4. Assist members of the management team, covering department and managing employees when department managers are out of the building. Act as department manager when managers are on vacation.
5. Assist with setup and breakdown of Club social events, participate in planning and execution meetings.
6. Learn the sales and tours process to fill in for sales consultants when needed: tours, sign-ups, etc.
7. Assist department managers in updating manuals, checklists, processes and procedures as needed.
8. Attend all management trainings, manager retreats, and manager meetings.
9. Provide support as needed across departments including reporting, data-entry, strategic planning, and customer service.
10. Serve as Manager on Duty.
11. Other duties as may be assigned by Management.
12. Member retention calls and emails
13. Providing reports of at-risk members to management through the Club’s AI provider
14. Creating surveys and sending them out after social events
15. Assigning and managing online comment cards.
16. Conducting audits of Club programs to ensure proper and timely billing.

1. Knowledge and Skills:
2. Must have excellent management and organizational skills.
3. Ability to coach, motivate, educate and manage the staff to provide excellent customer service.
4. Ability to manage efficiently within budget restraints.
5. Willingness to improve professionally and stay updated through experience and continuing education.
6. Willingness to work flexible hours including evenings and weekends.

This position is responsible for the implementation of the Catholic religious education curriculum, religious assessments for students and staff, and certification of all Catholic school teachers and principals in the Archdiocese of Galveston-Houston. Under the general supervision of the Assistant Superintendent of Mission and Catholic Identity and Secretariat Director and Superintendent of Catholic Schools, the Director of Faith Formation will ensure that the Catholic Schools Office provides support to schools in the implementation of the National Standards and Benchmarks for Effective Catholic Schools, specifically in the domain of Mission and Catholic Identity. This position also supports the Chruch’s mission, which includes an invitation for young people to foster and deepen a relationship with Jesus Christ, in an effort to include young people into the life of the Church and to help them see and understand the role of faith in one’s daily life and within the larger society. The Director of Faith Formation demonstrates positive, Christ-like interpersonal skills and provides knowledge and expertise in Catholic religion curriculum planning and development while continuously evaluating the effectiveness and the quality of the Archdiocesan curriculum. This position requires that the Director of Faith Formation maintains current catechist certification, up to-date religion and professional practice, and an exceptional reputation as a Catholic school leader.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following tasks. Other duties may be assigned: 

• Participate in meetings, workshops, and seminars for conveying and gathering information regarding a wide variety of subjects essential to carrying out administrative responsibilities related to Mission and Catholic Identity.  

• Support employees in the updating process of religion curriculum documents. 

• Secure consultants, specialists, and other community resources to assist principals and instructional staff in planning and attaining faith formation goals and objectives. 

• Create, maintain, and update resources relevant to religious education. 

• Apply comprehensive knowledge of theology to develop and implement religion curriculum and assessment options.  

• Work collaboratively with principals in the interpretation of assessment data to improve individual and overall student progress and achievement in the area of religion. 

• Assist the Assistant Superintendent of Mission and Catholic Identity to obtain and utilize evaluative findings including the student achievement data to examine the effectiveness of the religion curriculum and instructional programs. 

• In collaboration with the Office of Evangelization and Catechesis, create and publish content for catechist faith formation on the learning management system. 

• Plan, schedule, facilitate and coordinate Religion Coordinator meetings, workshops, and seminars on varied content related to Mission and Catholic Identity. 

• Plan and facilitate the annual principals’ retreat with support from the Assistant Superintendent of Mission and Catholic Identity. 

• Work in collaboration with the Office of Worship to plan and coordinate the annual Back to School Mass with support from the Assistant Superintendent of Mission and Catholic Identity. 

• Support the faith formation and development of professional staff that implement Archdiocesan goals, including the implementation of Human Sexuality and Circle of Grace. 

• Process applications for Catechist Certification, Catholic Knowledge certificates and renewals. 

• Process TCCB ED and archdiocesan religion deficiencies. 

EDUCATION AND EXPERIENCE
Minimum requirements: Applicant must be Catholic in good standing with the Catholic Church who is committed to the mission of Catholic Schools; has completed the requirements for Catechist Certificate in the Archdiocese of Galveston-Houston; Master’s Degree (preference in theology, Catholic Studies, or similar field); five (5) year experience in Catholic schools, including three (3) years as a classroom teacher in a Catholic school. Preferred requirements: Working knowledge of Canon Law and Church doctrine, especially as it relates to the dignity of the human person as well as marriage and family; understanding of the catechist certification process; experience in Catholic school accreditation; advanced knowledge in learning management systems; and maintaining digital files. 

SPECIFIC SKILLS, KNOWLEDGE AND ABILITIES REQUIRED 

• Applies an extensive knowledge of Catholic Church teaching and principles of theology in order to enhance Catholic curriculum design and development. 

• Understands and utilizes Capernaum, the Archdiocesan Learning Management System to support training and catechist certification programming. 

• Creates and publishes content for the catechist certification process on the learning management system. 

• Articulates the Archdiocesan religion framework and additional pertinent Catholic educational standards and curriculum. 

• Maintains confidentiality and organization of files pertaining to religion certification and accreditation. 

• Applies comprehensive knowledge of theology to develop and implement religion curriculum and assessment options. 

• Plans, organizes and facilitates meetings and presentations for diverse and varied purposes and audiences. 

• Develops positive and effective working relationships within the Catholic Schools Office, Catholic School personnel, and all other pertinent stakeholders. 

• Manages projects to completion successfully meeting set goals, timelines, and reporting. 

• Performs multiple, highly complex tasks with a need to periodically upgrade skill in order to meet changing job conditions. 

• Maintains the flexibility and adaptability to continuously improve and contribute to an effective and charitable office culture. 

• Maintains the ability to work independently with individuals and groups dealing with a variety of significant and diverse circumstances. 

• Exhibits a high level of professionalism in written and oral communication. 

• Speaks before large groups and facilitates meetings. 

• Exercises advanced technological competence (including Microsoft Office Suite and Outlook, Learning Management Systems, and Video Conferencing, along with reasonable competency working with standard office equipment). 

SUMMARY

The Secretariat of Catholic Schools Office (CSO) seeks an Assistant Superintendent of Operational Vitality to facilitate schools’ needs for adopting and maintaining standards for operational vitality in the areas of financial planning, technology, human resources/personnel, facilities maintenance, and institutional advancement with contemporary communication. This position oversees the work of the department in updating and maintaining the Administrators’ Handbook; managing Frontline/AppliTrack; processing and monitoring criminal background checks; supervising those that support technology coordinators, facility directors, food service, as well as helps train principals in these areas; responsible for department budgets and personnel management. In addition, this position provides advice and information; achieves defined objectives by planning, evaluating, developing, implementing, and maintaining services in compliance with established guidelines and policies; and serves as a member of the CSO leadership team.

The Assistant Superintendent of Operational Vitality must be a practicing Catholic in good standing with the Church.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following tasks. Other duties may be assigned:

· Develop and implement a training program to support staff from within the Archdiocese in the areas of operational vitality.

· Participate in meetings, workshops, and seminars for conveying and gathering information regarding a wide variety of subjects essential to carrying out administrative responsibilities related to operational vitality.

· Prepare necessary and often complex written material such as plans, analyses, recommendations, procedures, activities, issues, and evaluation processes for making presentations and then provide materials for requested actions as they pertain to operational vitality standards and benchmarks.

· Recommend and provide direction to the Superintendent regarding policies, procedures, and actions to meet the Archdiocesan and CSO strategic goals and objectives.

· Research information required to manage assignments including the review of relevant policies, current practices, staffing requirements, financial resources to develop new programs and services; secure general information to plan and respond to requests.

· Respond to written and verbal inquiries from a variety of internal and external sources including but not limited to staffing, conflicts in policies and regulations, community concerns, parental requests to identify the relevant issues then recommend and implement a solution.

· Monitor and review personnel processes for ensuring efficient processing of applicants and employees, which includes advertising vacancies, screening applicants, and sharing applicants with schools as requested.

· Supervise the maintenance of manual and electronic hiring documents, files, and records to include background information, personnel files, vacancy listings, applicant tracking, substitute acquisition systems to provide accurate information in compliance with established guidelines.

· Support schools in developing and implementing their comprehensive plans as they relate to enrollment, finances, facilities, personnel, and advancement.

· Examine and keep current compliance with all licensing, legal, and administrative requirements and department procedures and processes.

· Support Principals in a cohort of schools with issues related to school management.

· Plan and present a new employee orientation.

· Answer questions and support parents with tuition assistance inquiries as needed.

· Support schools in budget creation, reporting, and communication.

· Annually update salary scales for principals, CROSS Academy principals and instructional specialists, teachers, and others as requested.

· Monitor CROSS Academy personnel based on approved budgets and the personnel model for CROSS Academies.

· Conduct “Deep Dives” related to financial stewardship and accounting practices, in coordination with School Pastors, Principals, Bookkeepers, along with the CFO and the Controller for the Archdiocese.

· Work in tandem with the Archdiocesan Office for Construction and Preventative Maintenance, Development, Finance, Parish Accounting Services, Internal Audit, Human Resources, and Tuition Assistance to support schools.

KNOWELGE SKILLS AND ABILITIES

· Familiar with The National Standards and Benchmarks for Effective Catholic Elementary and Secondary Schools

· Some knowledge of Canon Law as it relates to Operational Vitality in Parishes

· Knowledge of Adolescent and Adult Learning Pedagogy and Research-based Methodologies

· Skilled at preparing and speaking to large groups

· Able to operate various computer and networking systems

· Knowledge of FACTS, PAS, and Tuition Assistance models

EDUCATION AND EXPERIENCE

Doctorate in Catholic School Leadership or Education with a minimum of 5 years’ experience in Catholic School Administration. Bilingual English Spanish preferred.

Summary

The Relationship Manager is responsible for the finding, development, and support of key client relationships for Corporate Travel’s Pilgrimage brand. Relationship Managers represent the organization to the public and thus are required to have strong spoken and written communication skills, poise and acumen speaking before groups, keen attention to detail and accuracy, and drive to selflessly serve others.

Responsibilities

• Work with clients and the Corporate Travel Project Management Team to develop world-class itineraries.
• Maintain a command of Corporate Travel’s Pilgrimage products and procedures.
• Seek to grow and expand the number of qualified group leader client contacts.
• Work with group leader client contacts to develop itineraries that both support the ambitions of the group and incorporate the recommendations of the organization.
• Continually self-educate on the company’s most commonly served destinations inclusive of recommended lodging, dining, and religious attractions
• Collaborate with the Graphic Design team to develop accurate brochures and other promotional collateral.
• Ensure the timely delivery of client documents
• Facilitate sales meetings and departure meetings to group clients

Summary

The Project Manager is responsible for the successful development and production of group travel events to international destinations across Corporate Travel’s Faith and Pilgrimage Division. This position requires excellent business acumen, a client-first mindset, leadership capability, keen analytical skills, attention to detail and accuracy, and relentless follow-through.

Responsibilities

• Work with the Corporate Travel Sales Team and select vendor partners to develop world-class itineraries
• Negotiate with vendors for cost reductions and product enhancements
• Develop event or tour costings based on established profitability targets
• Ensure the timely delivery of client documents and travel experiences
• Oversee the financial elements of tour production including breakeven thresholds, vendor payments, profitability targets, and internal financial reporting
• Some travel to qualify destinations, venues, and inclusions
• Support the Sales Team and the Client Relations Team with trip-related inquiries

Job Title: Events Intern

Location: CatholicTech, Castel Gandolfo, Italy – On Campus

Duration: 3 months (90 Days)

Stipend/Compensation: Full room and board provided on campus, plus $500 monthly stipend

Start Date: January 3rd, 2025

Overview:

CatholicTech is seeking a passionate and organized Events Intern to support the planning, promotion, and execution of events at our campus in Castel Gandolfo, Italy. This internship offers an exciting opportunity to gain hands-on experience in event management and marketing within an academic setting, while living on our picturesque campus.

As an Events Intern, you will work closely with the Marketing, Admissions, and Events teams to organize and execute a variety of events, ranging from on-campus workshops and conferences to webinars and virtual open houses. You will have a direct impact on the success of these events, gaining invaluable skills in event coordination, promotion, and communication.

Key Responsibilities:

• Event Coordination: Assist in the planning and logistics of on-campus events, including workshops, conferences, and virtual events. This includes booking venues, arranging catering, preparing event materials, and coordinating speakers or guests.
• Promotional Campaigns: Work with the Marketing team to develop and execute promotional strategies for events. This may include drafting content for email campaigns, social media posts, and event landing pages to boost attendance.
• Social Media & Content Creation: Create and schedule social media content (graphics, posts, and videos) to generate buzz and drive engagement around events. Monitor and manage interactions on social platforms before, during, and after the events.
• Event Registration Management: Oversee event registration processes, ensuring attendees sign up correctly and receive timely reminders and updates. Track and report on registration data.
• Event Execution: Support the smooth operation of events by managing attendee check-ins, assisting with event setup and breakdown, and troubleshooting any issues that arise on the day of the event.
• Post-Event Follow-Up: Help gather feedback from attendees, monitor post-event engagement, and prepare reports summarizing event outcomes. Assist in analyzing data to improve future events.
• Collaboration with Teams: Work closely with various teams across the institution, such as Marketing, Admissions, and Academic Departments, to ensure event objectives are aligned with broader institutional goals.

Qualifications:

• Currently enrolled or a recent graduate with a Bachelor’s or Master’s degree in Event Management, Marketing, Communications, or a related field.
• Strong written and verbal communication skills in English (knowledge of Italian is a plus).
• Previous experience with event planning or coordination is a plus.
• Familiarity with event management platforms (e.g., Eventbrite, Zoom) and social media tools (e.g., Hootsuite, Canva).
• Highly organized with the ability to manage multiple tasks simultaneously and adhere to deadlines.
• Self-motivated, proactive, and detail-oriented, with a strong ability to solve problems quickly and efficiently.
• A passion for event planning and creating memorable experiences.

Benefits:

• Room and Board: Full accommodation and meals provided on the CatholicTech campus in Castel Gandolfo, Italy.
• Professional Development: Gain practical experience in event management and marketing, and develop a strong event portfolio.
• Cultural Experience: Live in one of Italy’s most beautiful towns, with easy access to Rome and surrounding areas, and immerse yourself in Italian culture.
• Networking Opportunities: Collaborate with CatholicTech staff, faculty, and industry professionals, expanding your network within the higher education community.

How to Apply:

Please submit your resume, a brief cover letter explaining your interest in this position, and any relevant work samples to info@catholic.tech.

This internship provides a unique opportunity to grow your career in event planning and marketing, while living and working in Italy. We look forward to receiving your application!

Job description