Director of Student Accounts/Bursar

Date: September 25, 2023
Position Available: Director of Student Accounts/Bursar
Reports To: Vice President of Enrollment
Department: Enrollment Services
FLSA Status: Exempt
Hours: Primarily 8:30 a.m. – 4:30 p.m. Monday through Friday; occasional evening and weekend hours

Please apply online:

The Director of Student Accounts/Bursar will oversee all aspects of student charge generation, billing, and collections. This includes use of Jenzabar to create charges, refunds, statements and multiple reporting functions. The Bursar will also oversee multiple credit card platforms and storefronts. Responsible for audit reporting and processing/filing 1098T tax forms.

• Design, implement and maintain student charge and refund generation process and systems.
• Supervise staff in communication of account balances and payment options.
• Oversee, update and design credit card storefronts and payments portals.
• Approve daily transaction batches, payments and adjustments.
• Responsible for reconciling cash account and revenue from student charges.
• Responsible for managing monthly payment plan.
• Oversee third party billing and collection of funds.
• Work collaboratively with financial aid to communicate payment options.
• Audit reports and annual tracking aging reports and non-collectable balances.
• Prepare, process and communicate all aspects of 1098T tax reporting.
• Supervise front counter staff and corporate cashiering functions.
• Work collaboratively as a member of the Enrollment Leadership Team.

This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the needs of the University and the Office for Personal Vocation.

Must understand, support and embrace the mission of Franciscan University of Steubenville and possess the following:

Technical Skills
• Understand and be comfortable working with debit and credit accounting.
• Must be able to learn and use Jenzabar(SIS) for charge and billing functions.
• Highly competent with numbers and enjoy working in excel or other bookkeeping software.
• Must understand at a high level taxes and accounting for higher education.
• Must be able to make use of electronic means, including social media, to communicate.
Non-Technical Skills and Competencies
• Quality of work
• Technical/Functional skills
• Customer service
• Decision quality
• Process Management
Education & Experience
• Bachelors degree required
• Masters preferred
• CPA would be a plus
• Education focused in accounting, banking or finance
• 3-5 years active banking, billing or collections activities
• Experience in higher education accounting a plus
Certifications & Licenses
• CPA a plus, but not required
• Any financial
Workplace Factors
• High-paced work with multiple meetings and contact with customers
• Required sitting (or standing) at desk for long periods of time

Candidates must submit an online application, a resume, a list of references, and a cover letter that demonstrates their fit for the position based on their experience, accomplishments, and skills as well as their desire to advance the mission of Franciscan University.

Please apply online:

For other information and job postings, visit our website at

Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.






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