Date: August 20, 2023
Position Available: Manager of Admissions Events
Position Reports to: Director of Admissions
Department: Admissions
FLSA Status: Exempt
Schedule: Full-time; Monday-Friday, 8:30 a.m. – 4:30 p.m.
Please apply online: https://franciscan.edu/manager-of-admissions-events/
POSITION SUMMARY
The Manager of Admissions Events manages all aspects of the on-campus visit experience for prospective students and their families, and other visitors, with the aid of a student planning assistant. This includes logistics of regular and special visit days year-round, communications and promotion regarding the visit days, tracking and meeting goals for annual visitors, and supervising SWOP team. This person will also coordinate virtual events for prospective students using Zoom and virtual event platform. Assists with recruitment of students and other events when needed.
PRIMARY RESPONSIBILITIES
• Responsible for coordinating all aspects of campus visits for prospective students and parents, and helping plan other events like Baron Day and Orientation social
• Plan and execute 8-10 virtual events throughout semester
• Train, schedule, supervise student tour guides, visit liaisons, and receptionists
• Manage communications regarding visit days in a timely manner
• Analyze, track and report visit related data for continual improvement
This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the University’s needs.
REQUIREMENTS
Must understand, support and embrace the mission of Franciscan University of Steubenville and possess the following:
Work Experience
• 1-3 years of customer service experience required
• Event planning and logistics experience preferred
• Must be confident speaking in front of large groups and supervising students
• 2 year commitment to the position
Competencies
• Customer Service Focused – must excel in hospitality and possess a welcoming personality
• Interpersonal Skills – must be dedicated to meeting expectations and needs of internal and external customers, display urgency and courteous responsiveness to customers in a clear and concise manner
• Organizational Skills – must possess a high level of attention to detail, ability to multi-task, and accuracy to ensure a smooth visit experience
• Problem Solving Skills – must be ready to handle unexpected challenges that arise and think quickly to find a solution
• Knowledge of and passion for Franciscan University’s mission and values, and admissions process.
• Collaboration and Teamwork Skills – must be able to work well with team members and various departments around campus to coordinate the visit days
.
Education
• Bachelor’s Degree required.
Technical Skills
• Familiarity with standard telephone and Salesforce (or other CRM)
• Analytical ability to regularly maintain and analyze data and reports
• High level of technical competency to manage virtual platform and Zoom events
• Competency in Microsoft Outlook, Word, Excel
Workplace Factors
• Must be able to sit/stand for long periods of time
• Must be able to be on feet for most of the day on visit days
• Must be able to lift 25 pounds
Candidates must submit an online application, a resume, list of references, and a cover letter that demonstrates their fit for the position based on their experience, accomplishments and skills as well as their desire to advance the mission of Franciscan University.
Please apply online: https://franciscan.edu/manager-of-admissions-events/
For other information and job postings, visit our website at https://www.franciscan.edu
Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.