The Hospitality Manager plays a pivotal role in fostering a welcoming and hospitable environment at the Diocese of Madison chancery offices. This position combines elements of event planning and guest services to ensure that all visitors, parishioners, and stakeholders experience a welcoming & professional atmosphere when visiting the chancery offices.
Essential Job Functions:
- Coordinate with the Offices at the chancery to plan, organize, and oversee various events, including but not limited to, ceremonies, conferences, social functions, and meetings.
- Coordinate event logistics such as catering, décor, audio-visual requirements, and guest accommodations.
- Collaborate with staff and volunteers to ensure seamless execution of events while adhering to budgetary constraints and diocesan guidelines.
- Serve as the primary point of contact for visitors, providing exceptional customer service and assistance as needed.
- Maintain accurate records of event details, attendance, feedback, and expenses for evaluation and future planning purposes.
- Provide general administrative support, including acting as the Receptionist backup and managing the mail/FedEx and limited vendor invoices.
- Monitor and maintain office supplies inventory.
Required Competencies:
- Must personally and joyfully seek to know, love, and serve Jesus Christ through active participation in the life of the Catholic Church.
- Must publicly profess and strive to follow Catholic teachings as proclaimed by the Magisterium of the Church.
- Proven experience in event planning, guest services, or hospitality management, preferably within a Catholic environment.
- Strong interpersonal skills with the ability to interact effectively with individuals from diverse backgrounds.
- Excellent organizational and time management abilities, with the capacity to multitask, prioritize tasks, and meet deadlines.
Normal Workdays & Hours:
- Monday – Friday; 8:00 a.m. – 4:30 p.m.
- Nights and Weekends required for events.