POSITION FILLED – Enrollment Operations and Data Coordinator







Date:  October 31, 2023 Position Available: Enrollment Operations and Data Coordinator Position Reports to:  Executive Director of Enrollment Services or VP of Enrollment Department:  Enrollment Services FLSA Status:  Exempt Schedule:  Full-time, Monday – Friday, 8:30 a.m. – 4:30 p.m.; occasional weekend and evening hours   Please apply online:    https://franciscan.edu/enrollment-operations-and-data-coordinator/   POSITION SUMMARY The Enrollment Operations and Data Coordinator will support all areas of the Enrollment Division through management and upkeep of systems including CRM software (Salesforce or Slate), SIS Software (Jenzabar), FA Software (PowerFaids) and other products used in the enrollment areas.  Assist with tasks related to recruitment database and SIS management, such as importing files and performing clean up maintenance as needed. Represent the Enrollment division as a data analyst on the Data Governance committee.   PRIMARY RESPONSIBILITIES

  1. Review and maintain integrations between CRM and SIS.
  2. Correct issues and lead the operations staff in use of procedures regarding data corrections.
  3. Provide oversight of tables, fields and processes used in SIS for enrollment.
  4. Working in collaboration with admission technical and operations teams, create system of processes and workflows that improve efficiencies and accuracy of data in the recruitment and enrollment process.
  5. As a member of the Data Governance Committee, create and implement data usage best practices and policies for entire campus community.
  6. Ensure continual operations of SIS system by regular review and work with enrollment services areas including registrar, financial aid, admissions, student accounts, as well as third party IT staff from Dynamic Campus.
  7. Create and monitor Policies and Procedures around data integrity.
  8. Create system reports and dashboards for both internal and external stakeholders.
  9. Work with 3rd party vendors to support other technical systems including Transact (ID cards), Cashnet (online payments), and others.

  This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the University’s needs.   REQUIREMENTS Must understand, support, and embrace the mission of Franciscan University of Steubenville and possess the following:     Technical Skills

  1. Database management experience with particular emphasis on Salesforce, Slate and Jenzabar EX
  2. Intermediate to high level experience with Microsoft Excel
  3. Experience with HTML/CSS

Non-Technical Skills and Competencies

  1. Detail oriented
  2. Ability to set priorities and work under pressure
  3. Ability to work in a fast-paced, multi-faceted environment
  4. Critical Thinking to inform decisions
  5. Excellent written/oral communication skills
  6. Ability to work both independently and on a team
  7. Goal oriented mentality

Education & Experience

  • Bachelor’s Degree in business management, or equivalent experience.
  • Ability to work and manage multi-faceted office operations.
  • Minimum of two years’ experience in data entry, computer record keeping and bookkeeping. Completed coursework in accounting is helpful.
  • Familiarity with conference/event planning and management is helpful.
  • Must be a team player that works well with others. Must possess excellent organizational and analytical skills as well as attention to detail.

  Workplace Factors

  • Ability to work in a fast-paced environment and meet deadlines in a timely fashion.
  • Must understand and support the mission of Franciscan University.
  • Evening and weekend work as needed.
  • Periodic travel, as needed.

  Candidates must submit an online application, a resume and a cover letter that demonstrates their fit for the position based on their experience, accomplishments, and skills as well as their desire to advance the mission of Franciscan University.   Please apply online:  https://franciscan.edu/enrollment-operations-and-data-coordinator/   For other information and job postings, visit our website at https://www.franciscan.edu   Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.

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